Terms and Conditions
General terms and conditions of Tennis & Padel Factory Article 1 If you participate in a tennis lesson or tennis event at Tennis & Padel Factory, Tennis & Padel Factory assumes that you have read the general terms and conditions and agree to them. These can be found at https://www.tennisenpadelfactory.nl/algemene-voorwaarden Article 2 Tennis & Padel Factory reserves the right to refuse registrations for any reason. Article 3 If the tennis lesson is canceled due to weather conditions or the poor condition of the court, the trainer will inform the students via SMS, WhatsApp or telephone. The following catch-up arrangement applies: 'alternately'. The first lesson will not be made up, the second lesson will be made up, etc. Article 4 If the student is not available on the catch-up date indicated by Tennis & Padel Factory, this lesson will be considered given. The catch-up date is planned at least 14 days in advance in consultation with the student(s). Article 5 A tennis lesson canceled due to weather conditions is considered given. The lesson must last at least 20 minutes. Article 6 If the lesson is canceled due to illness of the teacher or a cause attributable to the teacher, the trainer will be replaced by a certified tennis teacher or the tennis lessons will be caught up on a specified catch-up date. If no catch-up time is possible, you can opt for a refund of the outstanding tuition fee or a discount on the next training cycle. Article 7 The outstanding amount must be paid within 14 days after the invoice date. The invoice will be sent before the start of the first training or event. Article 8 If you have not paid after 14 days, you will receive the first reminder. Article 9 If you have not paid within 14 days after receiving the first reminder, Tennis & Padel Factory will send a second reminder. You have 7 days to pay the invoice. Article 10 If you have not paid within 7 days after receiving the 2nd reminder, Tennis & Padel Factory will send a reminder and Tennis & Padel Factory will be forced to charge 25 euros in administration costs. Article 11 If you want to pay in 2 installments or if you have any questions about payments, you can always contact us via e-mail address; info@thetennisfactory.nl Article 12 Tennis & Padel Factory is not responsible for personal accidents and any resulting damage and/or injuries, nor for theft or damage to students' goods. Participation in the course is at your own risk and Tennis & Padel Factory assumes that the students are fit. Article 13 Any damage incurred during the course, for which Tennis & Padel Factory is held liable, will be reimbursed up to the amount of the liability insurance payment. Article 14 All information about lesson duration and rates is subject to printing and typographical errors. Tennis & Padel Factory has the right to correct printing and/or writing errors and will inform its students of this. Article 15 Tennis and padel lessons that are missed by the student for any reason (including illness, injury, moving, etc.) are at the student's expense. Article 16 If the student is unable to attend, the student can arrange for a person of the same level to act as a substitute. This in consultation with the trainer. Article 17 Private lessons missed by the student for any reason must be canceled at least 24 hours in advance. If this is not the case, the lesson is considered given. Article 18 After registration, tuition fees will no longer be refunded. Even if you have to cancel the course prematurely, no refund will be given. The tennis or padelle lesson may be taken over by a substitute of equal strength. This in consultation with the trainer. Article 19 During national holidays, regional holidays and national holidays, no tennis lessons will take place unless otherwise agreed by the trainer and students. If lessons are canceled, lessons can be made up during the holidays. The catch-up dates will be communicated in advance via email and/or the Tennis & Padel Factory website. Article 20 Tennis & Padel Factory cannot guarantee that the group you register for can always reach this group size. If there is one or two more or fewer student(s) in your group, we will contact you. The costs are proportional to the number of players training in your group. Tennis & Padel Factory will not compensate the financial loss of the number of students in a group.